Privacy Policy
This Privacy Policy describes how TideFlow (“TideFlow,” “we,” “us”) collects, uses, and processes information about users (“you,” “your”) of our services. It also outlines your choices regarding how we collect and use your information. Please read this Privacy Policy carefully. By accessing or using our services (including any of our websites, mobile applications, messaging applications, or other similar technologies we may offer in the future), you acknowledge and agree to the practices described in this Privacy Policy.
This Privacy Policy does not apply to any third-party websites, services, or applications that may be accessible through our services.
This Policy is designed to comply with global requirements, including applicable standards in North America and the General Data Protection Regulation (GDPR) in the European Union.
When registering to use our services, you may be asked to provide certain personal information, such as your email address, billing details (e.g., payment information), and information about the device you use to access our services. We may also collect personal information as you continue to use our services. The primary purpose of collecting this information is to improve your overall experience with TideFlow.
Like many websites and apps, we use “cookies” to keep you signed in , so you don’t need to re-enter your credentials each time. We may send you service-related emails, such as updates and notifications about new content. Occasionally, we may also send you promotional emails about our services that may be of interest to you..
Your personal and payment information will only be used to process purchases and recurring billing if you choose an auto-renewable subscription. Based on your in-app activity, we may also use collected information to personalize your experience and content recommendations.
We may automatically collect certain information through the app or other web analytics technologies, including your IP address, cookie identifiers, mobile carrier, advertising identifiers, MAC address, IMEI, Game Center ID, other unique device identifiers, browser type and language, geographic location, hardware type, operating system, Internet service provider, referring and exit pages, timestamps, time spent in the app or on certain screens, clicks and in-app navigation, and other actions taken within the app.
You may access, review, or request deletion of your personal information at any time by contacting us at service@tideflow-app.com. You may also request permanent deletion of your account. To unsubscribe from email communications, simply click the unsubscribe link included in those emails.
You can disable cookies, location tracking, and other identifier tracking in your browser or device settings.
Even if you delete your personal information, we may continue to collect de-identified, anonymized, or aggregated information related to your activity on our services for analytics and advertising measurement purposes (e.g., to assess ad effectiveness).
Your personal information will never be licensed or sold to third parties. However, we may engage third-party service providers (“Processors”) to assist with operations related to our services. These Processors may only access your personal information to perform services on our behalf.
We ensure that all Processors are bound by privacy policies that prohibit them from using or disclosing your personal information except as necessary to provide services to us or comply with legal obligations.
To provide you with the products and services you need, any data collected by Tideflow will be shared only with APPLE and will not be shared with any other third party.
Under contractual agreements, all affiliated companies and partners are required to maintain strict confidentiality and security of your personal information.
Occasionally, you may click an affiliate link on our platform and register or make a purchase through it. In such cases, the responsible affiliate partner may receive any information you submit (e.g., name, email address, mailing address, or other requested data). Please review the privacy policies on the respective affiliate websites before interacting with them.
Purchases made via our app may be processed through third-party platforms such as the Apple App Store, Google Play, Amazon Appstore, or Braintree (a PayPal company). These platforms may collect certain financial information from you (e.g., your name, email, address, billing details) in order to process payments on our behalf.
When you contact us by email, your email address is used only to respond to your inquiry. Unless the email address is linked to your account, we will not use it for other purposes or share it with any third party.
Depending on your device settings, you may choose to connect certain sleep-related data through Apple HealthKit or Google Fit. Any data you authorize us to access will be governed by the policies of those systems.
We do not use HealthKit or Google Fit data for advertising, data mining, or any similar purposes. This data is used solely to improve your experience with our app.
We may use cookies to collect information. Cookies are small data files stored on your device by your browser. Cookies typically do not contain information that directly identifies you are used primarily for session tracking.
Cookies help us remember your preferences, track content consumption, measure engagement, and serve relevant content. We may also use "web beacons" or “tracking pixels” on our site, in emails, and in third-party advertising to collect aggregated usage data.
You may disable cookies and tracking features through your browser settings. However, please note doing this may affect the functionality of certain app features.
Some browsers support “Do Not Track” (DNT) settings, but we currently do not respond to DNT signals.
Certain parts of our website may allow you to post public content (e.g., discussion boards, chats, live events, or social media integrations). Please exercise caution when sharing personal information in these areas, as it may be visible to others and collected for unintended purposes.