Privacy Policy
This Privacy Policy describes how TideFlow (“TideFlow,” “we,” “us”) collects, uses, and processes information from users (“you,” “your”) of our services. It also outlines your choices regarding our collection and use of your information. Please read this Privacy Policy carefully. By accessing or using our services (including any of our websites, mobile applications, messaging applications, or future similar technologies), you acknowledge and agree to the practices described in this Privacy Policy.
This Privacy Policy does not apply to any third-party websites, services, or applications that may be accessible through our services.
This Policy is intended to comply with global requirements, including applicable standards in North America and the General Data Protection Regulation (GDPR) in the European Union.
When registering to use our services, you may be asked to provide certain personal information, including but not limited to your email address, billing details (e.g., credit card information), and the type of personal computer or mobile device used to access our services. We may also collect personal data during your continued use of our services. The primary purpose of collecting this information is to improve your overall experience with TideFlow.
Like many websites and apps, we use “cookies” to facilitate automatic login, eliminating the need for you to re-enter your credentials each time. We may send you service-related emails, such as updates and notifications about new content. Occasionally, we may send promotional emails related to the service that we believe may be of interest to you.
Your personal and payment information will only be used to complete purchase transactions and to process recurring billing if you have opted into an auto-renewable subscription. Based on your in-app progress, we use collected information to personalize your experience and content recommendations.
We may automatically collect certain information via the app or other web analytics technologies, including but not limited to: your IP address, cookie identifiers, mobile carrier, advertising identifiers, MAC address, IMEI, advertiser IDs, Game Center ID, other unique device identifiers, browser type and language, geographic location, hardware type, operating system, Internet service provider, referring and exit pages, timestamps, time spent on pages, clicks and in-app navigation, and other actions taken within the app.
You may access, review, or request deletion of your personal information at any time by contacting us at service@tideflow-app.com. You may also request permanent deletion of your account. To unsubscribe from email communications, simply click the unsubscribe link at the bottom of any email we send.
You can disable cookies, location tracking, and other identifier tracking in your browser or device settings.
Even if you delete your personal information, we may continue to collect non-personally identifiable, anonymized, or aggregated data related to your activity on our services, and from third-party advertising, for non-interest-based advertising and analytics purposes (e.g., to assess ad effectiveness).
Your personal information will never be licensed or sold to third parties. However, we may engage third-party service providers (“Processors”) to assist with operations related to our services. These processors may only access your personal information to perform services on our behalf.
We ensure that all processors are bound by privacy policies that prohibit them from using or disclosing your data except as necessary to provide services to us or comply with legal obligations.
We may share your personal information with certain business partners in order to deliver the products or services you have requested. We may also share personal data with partners with whom we jointly offer services or whose products or services we believe may be of interest to you. In such cases, the name of our partner will appear alongside ours.
All affiliates and partners are contractually required to maintain the confidentiality and security of your personal information.
Occasionally, you may click an affiliate link on our platform and register or make a purchase through it. In such cases, the responsible affiliate may receive any information you submit (e.g., name, email address, mailing address, or other requested data). Please review the privacy policies on the respective affiliate websites when interacting with them.
Purchases made via our app are processed through third-party platforms such as the Apple App Store, Google Play, Amazon Appstore, or Braintree (a PayPal company). These platforms may collect certain financial information from you (e.g., name, email, address, billing details) in order to process payments on our behalf.
When you email us with inquiries, your return email address is used only to respond to your inquiry. Unless the email address is linked to your account, we do not use it for other purposes or share it with any third party.
Depending on your device settings, you may choose to integrate personal health data with Apple HealthKit or Google Fit. Any data you authorize us to share will be governed by the policies of those systems.
We do not use HealthKit or Google Fit data for advertising, data mining, or any similar purposes. This data is used solely to improve your experience with our app.
We may use cookies to collect information. Cookies are small data files stored on your device by your browser. Our cookies do not contain personal information and are used primarily for session tracking.
Cookies help us remember your preferences, track content consumption, analyze audience size, and serve relevant content. We may also use "web beacons" or “tracking pixels” on our site, in emails, and in third-party advertising to gather aggregated usage data.
You may disable cookies and tracking features via browser settings. However, please note this may affect the functionality of certain app features.
Some browsers support “Do Not Track” (DNT) settings, but we currently do not respond to DNT signals.
Certain parts of our website may allow you to post public content (e.g., discussion boards, chats, live events, or social media integrations). Please exercise caution when sharing personal information in these areas, as it may be visible to others and collected for unintended purposes.
Content posted through our app may be visible just as if it were posted on the public platform directly.
We implement a variety of security measures to safeguard your personal information, including internal controls and employee training. Despite our efforts, we urge you to also take steps to protect your information while using the internet.
While we strive to secure our systems against unauthorized access, no method is 100% secure. We cannot guarantee that our security measures will prevent malicious attacks or data breaches.
Sensitive information entered in our app is protected using Secure Socket Layer (SSL) or similar encryption technologies. However, no transmission method is entirely secure, and we cannot be held liable for accidental disclosures.
We may disclose your personal information if required by law, or if we believe in good faith that such disclosure is necessary to:
(a) comply with legal obligations or government requests;
(b) protect our rights and property;
(c) enforce our terms and conditions; or
(d) act in urgent circumstances to ensure safety.
All information we hold may be transferred in the event of a merger, acquisition, sale of assets, or change in ownership or control of our services. The acquiring party will be bound by the obligations of this Privacy Policy.
We reserve the right to amend, update, or modify this Policy, our Terms, or other agreements at any time by posting the updated version.
If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:
Email: service@tideflow-app.com
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